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Sentiment

Sentiment

Not just whether AI mentions you, but how it talks about you.

Visibility is only half the story. Sentiment shows the tone AI uses when your brand comes up, and the sources behind it.

The Sentiment headline numbers

Headline numbers

Metric

What it means

Sentiment Score

The overall tone of answers that mention you, out of 100, with a label such as Good.

Total Response

The number of answers analyzed in the selected range.

Positive Sentiment

The share of mentions with a positive tone.

Negative Sentiment

The share of mentions with a negative tone.

Brand perception

The Brand perception summary

A written summary of how AI describes your brand: an overall read, what it praises, and what it criticizes. Start here when a number surprises you.

Sentiment score over time

Sentiment score over time

How your sentiment score moves over the selected range.

Platforms score rank

Sentiment score by platform

Your sentiment score on each AI platform, so you can see where you're best liked.

Sentiment sources

The sources behind your sentiment

The domains and pages behind the tone, with each source's type, citation rate and sentiment. Switch between Domain and URL, and click Export CSV to download.

💡 Negative sources with a high citation rate shape AI answers most. Fix or respond to those first.