Privacy Policy
Privacy Policy
Last updated: May 8, 2026
This privacy notice for SBCRY Limited (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you:
Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
• Email: privacy@subsig.com
• Company: SBCRY Limited
• Websites: subsig.com, subscribed.fyi
Use our products and features (including creating an account, starting a trial, or purchasing a subscription)
Engage with us in other related ways, including sales, marketing, support, or events
This Privacy Policy applies to SubSig.com and Subscribed.fyi.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@subsig.com.
Summary of Key Points
This summary provides key points from this privacy notice, but you can find out more details about any of these topics by reviewing the full policy linked below.
What personal information do we process? We may process personal information depending on how you interact with the Services, the choices you make, and the products and features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we receive information from third parties? We may receive limited information from service providers used for payments, authentication, analytics, and infrastructure, as needed to operate the Services.
How do we process your information? To provide, improve, and administer the Services, communicate with you, for security and fraud prevention, and to comply with law.
When and with whom do we share personal information? We may share information with service providers and in limited cases such as business transfers or legal obligations.
How do we keep your information safe? We use organizational and technical measures, but no method of transmission or storage is 100% secure.
What are your rights? Depending on where you are located, you may have rights to access, correct, delete, or restrict processing of your personal information.
Third-Party API Services & Data Sources
Subsig integrates with the following third-party platforms to retrieve publicly available data about brands and products tracked by our users. For each platform we disclose what data is collected, how it is used, how long it is retained, and how you can request its deletion.
YouTube API Services
Subsig uses the YouTube API Services to retrieve publicly available video and comment data related to brands and products tracked by our users. We do not connect to or access any individual YouTube user's account. All data retrieved is limited to public content queried by product or brand keyword.
By using these features, you agree to be bound by the YouTube Terms of Service: youtube.com/t/terms.
Credential handling
YouTube API requests are made using a secure server-side API key. No user credentials or OAuth tokens are used or stored. The API key is never exposed to the client and is rotated on a regular basis.
How we use and share YouTube data
YouTube data is used solely to generate brand sentiment scores, visibility reports, and competitor benchmarks for Subsig users. This data is never sold, rented, or used for advertising targeting. YouTube-sourced data may be processed by Subsig's infrastructure providers (cloud hosting, data pipelines) and delivered via integrations you configure, such as Slack, webhooks, or email alerts. These processors operate solely on Subsig's behalf under confidentiality obligations
Deleting your YouTube data
Users can request the removal of all data collected by Subsig, including mentions, comments, and any other content sourced from YouTube and other platforms, in two ways:
Delete a Competitor: Navigate to Settings → Competitors List → Edit Competitor → Delete Competitor. This will permanently remove all data collected for that specific competitor across all platforms including YouTube.
Delete Workspace: Navigate to Settings → Delete Workspace. This will permanently remove all data across all brands, competitors, and platforms associated with your account.
Note that these actions are permanent and cannot be undone.
Google Privacy Policy
Data retrieved via YouTube API Services is also subject to Google's Privacy Policy: google.com/policies/privacy
Privacy Notice (Full)
For the complete privacy notice — including details on data collection, legal bases (GDPR/UK GDPR), cookies, retention, security, social logins, and regional rights (including California residents) — please refer to:
subscribed.fyi/privacy-policy/
This policy is incorporated by reference and governs your use of SubSig.com and Subscribed.fyi.
Contact Us
If you have questions or comments about this notice, you may contact us at:
Email: privacy@subsig.com
SBCRY Limited
1967, 701 Tillery Street Unit 12
Austin, TX, Travis, US, 78702