We will be live on AppSumo on August 24th. Get a lifetime deal
Review Platform Monitor
Every day, customers share experiences about your business across review sites, marketplaces, app stores, and online communities. Those reviews shape buying decisions long before a prospect visits your website, and they shape how AI assistants describe and recommend you.
Subsig brings every review into one centralized dashboard, so you can monitor sentiment, catch emerging issues, benchmark competitors, and see which signals are shaping both buyers and AI search.
No changes to your review profiles. Read-only monitoring, set up in under 10 minutes.
Your buyers stopped reading reviews. AI reads them instead
Ask any AI model about the best tool in your category, and it will summarize your review pages back to the buyer: your rating, your recent sentiment, and the complaint someone left last month. Most models treat roughly 4.2 stars as the credibility line. Few teams ever see that summary, so an outdated rating or one bad quarter can quietly cost you the shortlist.
61%
of AI product recommendations cite at least one review platform as a source.
11 days
average lag between a review landing and it shaping an AI answer, if no one is watching.
Every engine that reads your review pages
Your G2, Capterra, and Trustpilot listings are source material for the answers buyers get. Subsig checks what each engine says about you on a schedule and adds new engines as they launch, at no additional cost.
A live read on every platform you are tracked on. Ratings, review velocity, sentiment by topic, AI citations, and competitor movement, all in one view and updated as it happens.
How it works
No platform migrations. Connect once and Subsig watches every review from there
Connect your listings
point Subsig at your G2, Capterra, TrustRadius, Trustpilot, Google, and Yelp pages. Read-only, so nothing changes on your profiles.
1
We monitor continuously
New reviews, rating changes, and AI citations get scored and logged as they happen, day and night.
2
See sentiment before the stars move
Every review is scored for tone and topic, so a slow slide shows up weeks before your average rating does.
3
Get alerted when it matters
Slack or email alerts fire when a rating drops, a competitor overtakes you, or an AI answer starts citing you.
4
Act on the signal
Response nudges rank the reviews worth answering, and the Monday digest tells you what moved and why.
5
No logging into six dashboards to find out what changed overnight. One feed for every review platform, and one place to see how that activity turns into AI visibility.
Built for the gap between a review and an AI citation
Not another review inbox. Six capabilities that track how review platform activity turns into AI visibility, or stalls.
Sentiment tracking
Every new review scored for tone and topic, so a slow slide in sentiment shows up weeks before your star rating moves.
AI citation alerts
Know the moment a review platform page you are tracked on gets cited in a ChatGPT, Gemini, or Perplexity answer.
Competitor benchmarking
See your rating, review velocity, and AI visibility share against named competitors on the same platforms, side by side.
Unified feed
One timeline for every platform, so you stop logging into six dashboards to find out what changed overnight.
Response nudges
Flags the reviews worth a public response, ranked by how much weight they are likely to carry in an AI generated summary.
Weekly digest
A plain language summary of what moved, why, and what to do about it, delivered every Monday.
Together these turn six review platforms into one signal: what buyers are saying, what AI is repeating back, and which reviews deserve a response this week.
Why teams pick Subsig
Review management tools help you collect replies and chase ratings. Subsig tells you what those reviews are doing to the answers AI gives about you, and which platforms are feeding them.
Platform coverage
One or two sites
Six platforms, one feed
AI citation tracking
Not covered
Linked to every answer
Sentiment signal
Star average only
Tone and topic scoring
Competitor view
Your listings only
Named rivals, side by side
Setup
Profile changes required
Read-only, 10 minutes
One platform for your whole reputation.
Review platforms are one source AI reads. Pair them with the rest of Subsig to see the full picture.
Frequently Asked Questions
Everything you need to know before getting started.
What is Review Platform Monitoring?
Which review platforms does Subsig support?
Can I monitor competitor reviews?
Does Subsig provide review alerts?
Who should use Review Platform Monitoring?
